Delivering Excellence across all Customer Communications and Touchpoints
A trusted partner that integrates traditional and digital marketing solutions for your customers allowing you to focus on your core activities.
Delivering Excellence across all Customer Communications and Touchpoints
Innovation
A broad portfolio of traditional and digital techniques that will be tailored for optimum CTA and ROI.
Firepower
140,000 sq ft facility offering an unparalleled combination of capability, capacity and state of the art equipment.
Flexibility
Optimising our diverse range of services, scalability and timely delivery no matter how big or small, ensuring the best solution for your needs.
Our Solutions
Our aim is to be your trusted partner for any CustomerKNECTion across the following services
Data
Data driven communications that help increase your return on investment, improve response rates and reduce mailing costs. Through our ISO 27001 and Cyber Essentials certifications, you are assured that your data will be secured to the highest international standard.
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Transactional Communications
Tailored transactional solutions that deliver your mission critical, regulatory compliance driven, physical and digital communications which enable you to communicate personally, professionally & securely with your customers.
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Customer Recruitment, Retention & Loyalty
With 35 years of industry experience our customers trust our solutions, we have built strong and established relationships with our customers who return to us for every campaign they have.
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Digital Engagement
Data-driven solutions that harness your existing customer database to generate timely and reactive, fully personalised physical and digital communications. Programmatically linking together to deliver truly exceptional campaigns.
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Managed Services
At CustomerKnect we can manage your paper-based processes and deliver your paperless office.
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Fulfilment & Distribution
CustomerKNECT’s mailing house will help you optimise your mailing output based on the size of your mail run and the size and weight of your documents. Mailing in volume will help save you time and money.
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Postal / Channel Optimisation
Competitive postage pricing and efficient postal solutions to ensure efficiency and cost saving at every step of your campaign.
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82
Machines
140,000
Sq Ft Building
220 Million
Packs a year
350 Million
Pages a year
120+
Employees
Working Within
CustomerKNECT
As the markets and consumer behaviours continue to evolve, we strive and create an innovative and optimised blend of customer communications to support and maximise your marketing strategies, using the latest technologies.
By understanding your objective, we are able to better influence campaign delivery and outcomes.
With over 35 years specialist experience, we have expanded our business services to provide the latest, compelling solutions, driving both physical and digital engagement. Our customer focused approach enables us to be recognised for our innovative customer communications and compelling offerings.
Your go to partner for any CustomerKNECTion.