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CustomerKNECT Unit 5,
Fox Cover Enterprise Park,
Admiralty Way,

+44 (0) 191 301 1685

Company News

Latest News and Updates across CustomerKNECT and the communications industry


CK Rewind : September Edition


CK Rewind – August Edition


CK attends Newcastle Charity Football Tournament in aid of If U Care Share


CustomerKNECT awarded JICMAIL accreditation.


CustomerKNECT: £12m investment and rebrand to futureproof MetroMail

"Over the last thirty years, we have received exceptional service from CustomerKNECT’s Customer Service team, and their level of innovative thinking helps us get the most out of our direct mail campaigns.

Going forward, knowing that CustomerKNECT has the capabilities to take our mail to the next level allows us to focus on giving our customers a more individualised experience."

Retail Sector Client

"We know the importance of an integrated marketing campaign in order to successfully target our market and blend the digital with the real world. Through basket abandonment re-targeting, we have ensured we are front of mind by leveraging digital intelligence and a hard touch with highly personalised mailings. CustomerKNECT’s Customer Service team have been an essential source of advice, guiding us towards the best options to suit our needs and coming up with innovative solutions to help us achieve our goals, increasing our ROI and creating stronger relationships with our customers."

Travel & Leisure Sector Client

"Over the time we have worked with CustomerKNECT we have experienced great customer service and solutions to our mailing needs. Hybrid Mail has saved us a lot of time and there has been a significant cost saving. In addition, we know we have a reliable mailing house to utilise for any other mailing requirements."

Financial Sector Client

"CustomerKNECT's customer service is led by their Head of Customer Services and is impressive. They communicate effectively, respond to any queries promptly and are always very helpful.

CustomerKNECT have provided invaluable support to this programme."

Public Sector Client