Skip navigation Customer Knect Logo

CustomerKNECT Unit 5,
Fox Cover Enterprise Park,
Admiralty Way,

+44 (0) 191 301 1685

CK Rewind – June Edition

June was yet another busy 4 weeks here at CK, with the roll out of new postage incentives with royal mail to charity football match planning! Let’s dive into CK Rewind – June Edition.

Business Activity

Last month we introduced our new business unit, Managed Services, which brings an additional level of security and service offerings to our customers. If you follow our socials, you would have seen our weekly focus on each element, lets recap in case you missed one!

Paperless Office Solutions:

📩 Inbound Mail Scanning

🔐 Cherished Item Handling

📤 Remote Outbound Mail

💷 Cheque Processing

Streamline your office today, CK will create a centralised approach with a seamless workflow and paperless office, giving you a reduction in head count and huge cost savings.

Document Management Solutions:

🆔 ID Verification

🔐 Fire Safe Storage

🔑 Secure Archive

🔙 Returns Handling

Outsource your document management to CK today, we will manage all forms of documents from passport checks to return portals – with 100% integrity. We take exceptional care of your customers’ sensitive information with our secure technology and seamless batch matching.

Logistics & Fulfilment Solutions:

💻PC Provisioning

🏭Warehouse Storage

🚛Fulfilment & Distribution

📦Operational Logistics

Outsource your PC Provisioning to CK for a streamlined and simple solution, saving you time and money. We have extensive warehouse storage as well as fulfilment and distribution capabilities in our facility. Come to CK for all your Operational Logistic needs!

Our capabilities are more advanced than ever before, contact our team now to start your journey to delivering excellence in your customer communications.

Royal Mail’s incentives were released earlier in the year, but are you up to speed on the different incentives and how they can support your next campaign? Let’s dig into a few of them …

💹 Growth & Commitment – for when you mail more volume than the same period last year (with continued growth incentives after year 1 & 2). Potential postal credit of 20% available!

🧪 Test & Innovate and First Time User – for brands innovating mailing plans or testing new technology and / or brands new to mail (or inactive for 24 months or more). 10% credits on standard test, 15 – 30% on exceptional and 7 – 10 on partially addressed letters!

💌 Programmatic Mail – for consolidators and advertisers posting programmatic advertising mail below the 4,000 daily minimum by brand (achieve the equivalent advertising mail rate for qualifying items)!

📰 Publishing Mail Commitment – for retaining publishing mail volumes (2% postage credits available)!

🛍 Retailer / E-tailer (brand new incentive as of 26th April!) – support companies sending catalogues or mail-order retailers / incremental advertising mail (up to 25% postal credits saved)!

Contact our team today for support on incentive eligibility, applications and campaign management:



📞 0191 301 1685

Our Colleagues & Community

June was the celebration of Pride Month, CK support and stand in solidarity with all members of the LBGTQ+ Community this Pride Month (and every month before & after). Here at CK we pride ourselves on operating an inclusive culture for all of employees, regardless of their preferences.

We promote equality, diversity, and inclusion in the workplace and although Pride Month is celebrated in June, we support the community 12 months of the year. Supporting Pride Month is more than just a social post, CK aim to put our support into actions to ensure our workplace is an inclusive environment for everyone. Love is Love, always!

June also saw Cervical Screening Awareness Week, CK joins Macmillan Cancer Support to answer frequently asked questions and break the stigma and fear around smear tests! 1 in 4 don’t attend their cervical screening test! A cervical smear test checks for abnormal cell changes in the cervix. Cervical cell changes are common, and often improve naturally. But sometimes these changes need treatment because there is a risk they may develop into cancer. A smear test is not a test for cancer, it is a test to help prevent cervical cancer all together, screening finds abnormal cell changes, including the ones that are most likely to become cancer. These cells can then be treated. This is an effective way of preventing cervical cancer.

Abnormal cell changes in the cervix cause no symptoms. You will not know if you have them unless you have cervical screening. If you have a cervix and you’re between the ages of 25 and 64, you should be offered a regular cervical smear test. If you have any concerns or questions about your smear test, contact your local GP or practice nurse. More info and how to book can be found here –

We are excited to announce our newly formed CK United, our employee team who will be participating in a charity football tournament in July! The tournament will include several different corporate teams from around the local area as we all aim to raise some money for If U Care Share charity which works to support suicide bereavement and prevention. Stay tuned on our socials to see if CKFC takes the trophy!

Here’s too another successful month at CK, stay tuned for CK Rewind – July Edition! Thanks for reading 🙂

Written by Jaime Havery